A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your Schertz address with extraction equipment already loaded and running.
Hirex Water Damage started because homeowners in Schertz, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Schertz roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Schertz isn't a side service we tacked on β it's the reason the company exists. Full liability coverage and Schertz, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our Schertz, TX-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Schertz who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Schertz call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Schertz started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse β call our Schertz line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the Schertz response to the actual damage β a single-room extraction gets a two-person crew, a commercial loss gets the full fleet β nothing gets a cookie-cutter response.
Our Schertz units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Schertz, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Schertz businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Schertz get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Schertz drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our Schertz, TX warehouse keeps drying equipment close, which typically puts a Schertz tech at your door inside an hour.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Schertz job done, and getting there again is on us, not you.
A short call with our Schertz dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your Schertz address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on a Schertz job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Schertz work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over β we pull the original moisture logs and pick up exactly where the last visit left off.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." β Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." β Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." β Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." β Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." β Sam O.
Because our equipment is staged inside Schertz, TX, most Schertz calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Schertz job, not an add-on option.
Our Schertz on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type β a visual check alone isn't enough.
Yes, our Schertz crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if you can reach it safely, keep people and pets out of the flooded area, and don't run electrical devices near standing water.
Yes, we regularly respond to commercial and multi-unit losses in Schertz, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Schertz jobs.
Not if it's addressed quickly β mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Schertz job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Schertz and the surrounding zip codes listed below, plus neighboring communities throughout Schertz, TX.
Schertz is our home base, and our reach extends across Schertz, TX through a network of staged equipment and on-call technicians. If your address falls inside or near Schertz, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Schertz, Schertz, TXCall now and speak with a real Schertz dispatcher, not a national call center.
Call +1-844-578-1604